Online and phone scams

Summary & what to do

If you were targeted by an online or phone scam—phishing, fake shopping, robocalls, spoofing, or someone trying to trick you into sending money or personal info—use the links below to report to the right U.S. agency.

What to do right now

  • Stop contact with the scammer and do not send more money or information.
  • Save evidence: screenshots, emails, URLs, phone numbers, dates.
  • Report using one of the official links below so it gets to the right place.

Where to report

Who: The FTC collects reports of scams and shares them with law enforcement.

When to use: Use this for most consumer scams, fake businesses, and fraud attempts (calls, emails, or online).

What to prepare:

  • Dates and amounts
  • Phone numbers, emails, or URLs
  • Screenshots or messages
  • How you paid

Who: The FBI's Internet Crime Complaint Center (IC3) handles internet-related crime.

When to use: Use this for phishing, online shopping fraud, crypto scams, hacked accounts, and other internet crime.

What to prepare:

  • Dates and descriptions
  • URLs, emails, usernames
  • Screenshots
  • Financial loss if any

Who: The FCC handles complaints about robocalls, spoofing, and phone/text scams.

When to use: Use this when the problem is unwanted calls, caller ID spoofing, or text scams.

What to prepare:

  • Phone number or date/time of call
  • Carrier and phone number that received the call

See also USA.gov – Phone scams for more on reporting phone and text scams.

Scam types in this category

Detailed guides and where to report each:

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